Between wireless cards and the like, there are 9, count em, 9 different network drivers on HP's website for that machine, and that's for 7 pro with a given bitness of the OS. Middle of screen says either 32 bit or 64 bit operating system, and version of windows home premium, pro, Write both of these down. Write that down. Whats the Make and Model of the laptop?
Unless you are using the supplied restore media you need to go to the manufacturers website and find the ethernet or wifi driver for that model.
Install the driver, connect to the internet and then you can download drivers directly to your PC from the same website. Everyone above is correct Otherwise, lookup the manufacturer of the NIC card s and get the drivers off of their site If it installs on Windows Then for windows 7, go to the manufacturers site and install that driver for windows 7. If you had Win8 on this note down the device names, then find the drivers for it before you wipe it, or just leave windows 8 on, what's the problem?
You are making this sound so much more difficult than it is, and you still have not told us what make and model the laptop is. Sometimes, System Manufacturers use multiple network cards in the same model of computer.
As others also said, if it works in Win 8 then that's because the driver is a part of a base Win 8 install. If all else fails, stay with Win 8 make sure you paid for a proper license , or take it to a friend who knows more about computer hardware or a local computer shop for more assistance.
Find the missing driver - right click properties - click on details and under 'property' click hardware id, copy this id into google looking for win7 drivers. To continue this discussion, please ask a new question. Cloud Help Desk: Delays for ticket imports:. Laplink Software, Inc. Neil Laplink. Get answers from your peers along with millions of IT pros who visit Spiceworks.
Best Answer. Go to the hp link provided above. Select the version and bitness 32 or 64 of the OS Go to the network drivers tab, click it. Find the manufacturer and type of card, click it.
Download file it's an exe save to usb drive. Create a drivers folder on C drive and copy exe file to it. If not Installed, you will Unable to Connect to the Internet. If all the drivers are properly installed on your Windows after installing a new Window 7.
Next, we advised you to use troubleshooting Problem. This troubleshoots problems will refresh all the installed drivers and also reset the settings to default. For this, Go to Control Panel. A new Windows will appear in a while.
This is another a main common cause for Internet connection problems. It may lead to making automatically USB shortcut virus. Sometimes the software goes overboard and it ends up messing up your connection to the Internet. Sign in. Forgot your password? Get help. Password recovery. How to Select the Right Career Path. How to start a cryptocurrency business: best cryptocurrency app case study.
