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Installing Windows 7 1 2. Configuring Network Connections 14 3. Troubleshooting Login Problems 24 4. Configuring VPN Connections 35 5.
Troubleshooting Hardware Issues 45 6. Troubleshooting Boot Up Issues 55 7. Recovery Folders and Files 62 8. Working with Printers 71 9.
Dealing with Software Issues 80 Managing and Monitoring Performance 90 Configuring and Troubleshooting Internet Explorer 98 Installing Windows 7 1 Exercise 4.
Troubleshooting Hardware Issues 45 Exercise 1. Troubleshooting Boot Up Issues 55 Exercise 2. Troubleshooting Login Problems 24 Exercise 3. Configuring VPN Connections 35 8. Working with Printers 71 Exercise 4.
Configuring and Troubleshooting Internet Explorer 98 Exercise 9. Resolving Security Settings Managing and Monitoring Exercise The computers required for this lab are listed in Table In addition to the computers, you will also require the software listed in Table to complete Lab 1. Your instructor will provide you with access to the worksheets.
It is recommended that you use a USB flash drive to store your worksheets, so you can submit them to your instructor for review. As you perform the exercises in each lab, open the appropriate worksheet file using WordPad, fill in the required information, and save the file to your flash drive. Therefore, the first task is to take a new computer and perform a clean install of Windows 7 from DVD. Completion time 30 minutes In a classroom lab environment, each student should install NOTE Windows 7 on his or her own workstation, regardless of its current status.
This is to ensure a clean working environment for subsequent labs. Turn on the computer and insert the Windows 7 installation disk into the DVD drive. Users who are using virtual workstations will need to attach an ISO image of the installation exam 70-685 windows 7 enterprise desktop support technician pdf free download to the virtual DVD drive.
Since each virtual environment is different, you may need to ask your instructor if you do not know how to do this. Press any key to boot from the DVD if necessary. A progress indicator screen appears as Windows is loading files. The computer switches to the Windows graphical interface and the Install Windows page appears, as shown in Figure Figure The Install Windows page www.
Click Next to accept the default values for the Language to install, Time and currency format, and Keyboard or input method parameters. The Install now screen appears. Click the Install now exam 70-685 windows 7 enterprise desktop support technician pdf free download.
The Please read the license terms page appears. Select the I accept the license terms check box and click Next. The Which type of installation do you want?
Click the Exam 70-685 windows 7 enterprise desktop support technician pdf free download advanced option. The Where do you want to install Windows? Figure The Where do you want to install Windows? Click Drive options advanced. Additional exam 70-685 windows 7 enterprise desktop support technician pdf free download buttons for manipulating the drives appear.
If the drive already has a partition, select a partition in the list and click Delete. A warning box appears, prompting you to confirm that you want to delete the partition. Click OK. The system deletes the partition.
Repeat steps 9 and 10, if necessary, to delete all other existing partitions on the computer. Click New. The new partition controls appear. In the Size spin box, specify a size of 40 GB. This will leave at least 40 GB of unpartitioned space on the computer. Question What is the minimum available hard disk space required for 2 the bit version of Windows 7 Enterprise edition?
Click Apply. A message box appears, specifying that Windows might have to create additional partitions. The system creates the partition you defined, as well as a MB partition, as shown in Figure Figure New partitions on the Where do you want to install Windows?
Select the large partition you just created and click Next. The system installs Windows 7, a process that takes several minutes and requires two system restarts. Then, the Set Up Windows page appears.
In the Type a user name text box, type student. The Set a password for your account page appears. The Help protect your computer and improve Windows automatically page appears. Click Ask me later. The Review your time and date settings page appears.
This option will disable Windows updates. From the Time zone drop-down list, select the correct time zone or your location. If the date and time specified in the calendar and clock are not accurate, correct the settings and click Next. Click Work network. The system finalizes your settings and the Windows desktop appears. Remove the Windows 7 installation DVD from the drive.
Leave the computer logged on for the next exercise. Exercise 1. Completion time 10 minutes 1. Click the Start button. Then click Control Panel. The Control Panel window appears.
While in Category view, click View network status and tasks under the Network and Internet group. Click Local Area Connection. Click Properties. Completion time 5 minutes 1. Click Start. The System control exam 70-685 windows 7 enterprise desktop support technician pdf free download appears.
Click Change settings in the Computer name, domain, and workgroup section.
